FAQ

Explore our frequently asked questions to learn more about our home care services, how we support your independence, and the process for engaging our compassionate caregivers.

Question: How can I request home care services?

Answer: To request our home care services, please reach out to us via our contact form or call us directly. We will gather information about your specific needs and work with you to create a personalized care plan.

Question: What types of services do you offer?

Answer: We provide a variety of home care services, including personal care, companionship, shopping, food prep, light cleaning, and post-surgery assistance. Our services are tailored to support seniors, individuals with disabilities and pot-operative individuals.

Question: Are your caregivers trained and certified?

Answer: Yes, all our caregivers are certified HCA- California Registered Home Care Aides through the California Department of Social Services where they undergo background clearance through the DOJ- California Department of Justice and the FBI- Federal Bureau of Investigations. Each employee undergoes thorough training and certification processes to ensure they are equipped to provide high-quality care. We prioritize the utmost safety and well-being of our clients.

Question: How do you ensure quality of care?

Answer: At Thrive Assisted Independence, we maintain high standards for quality of care through regular assessments, caregiver training, and open communication with clients and their families. Your satisfaction and comfort are our top priorities.